FAQ:

CLOSING DOWN SALE – NO RETURNS – ALL SALES FINAL

As Motion Elite is closing down, many items have now sold out or have very limited sizing available. For this reason, exchanges cannot be guaranteed or offered once your order has been completed.

Once your order and payment have been processed, the sale is final. Refunds will not be provided for change of mind, incorrect sizing or incorrect selection, so please choose your items and sizes carefully before purchasing.

A refund or other remedy will only be provided where an item is proven to be faulty, damaged or otherwise covered by your rights under Australian Consumer Law.

How does Postage work?

All items are Shipped from our Warehouse in Melbourne, Australia.

PARCEL POST STANDARD DELIVERY - AUS/NZ - Flat Rate: $10 AUD for all orders + $1 AUD Per item.

  • Estimated delivery 3 - 7 WORKING DAYS - Depending on State/Territory

  • All shipping is done through Australia Post.

  • All orders are hand picked, checked and packed.

  • A $10 standard Shipping fee will be charged for all Purchases unless specified for smaller items.

  • A $1 Shipping fee will also be added for each item that is purchased. This is because, as the package weight goes up, so does the shipping cost.

INTERNATIONAL PARCEL POST STANDARD DELIVERY - Flat Rate $20 AUD + $5 AUD Per item

  • Estimated delivery 10 - 15 WORKING DAYS - Depending on State/Territory

All Orders between 8am AEST MONDAY - 1pm FRIDAY (Weekdays) will be dispatched the next working day.

All Orders between 1pm AEST FRIDAY - 8am MONDAY (Weekends) will be dispatched on the Monday.

(Shipping may be extended if Order is placed during long weekend or Special Sale Periods)

THINGS YOU NEED TO KNOW...

  • You'll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouse.

  • In the unlikely event that you don't receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us as soon as you are aware and no longer than 7 days from the delivery date stated on your tracking email. Make contact with us via email: info@themotionelite.com

How do i know what size to order?

Below each product, we have made a basic sizing chart for your reference. We have also shown a photo of a model and stated how tall he is and the size of the product that he is wearing.

We endeavor to continually produce high quality, good fitting athletic products that fit as they should. And we take pride in ensuring that our customers are highly satisfied with their purchase.

We have made the sizing charts to the best of our knowledge of each product. We ask you to please take care in ordering the correct size when ordering.

If you have any question regarding sizing: please email info@themotionelite.com, and we will reply within 24 hours.

Can i return an item?

Not during the closing down sale. once an order is completed on the website, the sale is final.

For all other question: please email info@themotionelite.com